• Article Type: General
• Product: Aleph
• Product Version: 20, 21, 22, 23

Problem Symptoms:
Upgrade Express

"2. Check environment" gets the following error message:

DBI connect('dc02kg0491na.aleph21','ALEPH_ADMIN',...) failed: ORA-24327: need explicit attach before authenticating a user (DBD ERROR: OCISessionBegin) at ...
A_ERROR: couldn't connect to database;   and

"3. Run upgrade express", steps 1001-1008, 1010-1014, etc., show "FAILURE", with the same message.

Cause:
Case 1: Incorrect $ORACLE_HOME/network/admin/tnsnames.ora.

Case 2: Incorrect value for $ORA_HOST in $alephe_root/aleph_start which, in turn, incorrectly set $aleph_db, which caused problems with the perl DBI connection (used by the UE and its environment_check script).

Case 3: The FQDN of the database host (aka THE host) wasn't entered in the AIK when setting up the server. 


Resolution:
For Case #1, correct $ORACLE_HOME/network/admin/tnsnames.ora per Article 000022973 ("Connection to the database aleph21 via listener hasn't been established yet").

For Case #2, correct the $ORA_HOST value.

For Case #3:

a. Working as the user 'oracle', changed $ORACLE_HOME/network/admin/tnsnames.ora. For each occurrence of the string 'service_name=aleph23.libprddb03', changed the string to 'service_name=aleph23.libprddb03.lib.xxx.edu'. 
b. Commented out the line 'SECURE_REGISTER_LISTENER = (IPC)' at the end of listener.ora - which we believe it is obsolete, and was interfering with Oracle registering with the listener. 
c. After that,  ran the following commands: 
lsnrctl reload 
sqlplus '/as sysdba' 
alter system register 
exit 
d. Tests to verify that you are able to connect to the database through the listener.