Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Aleph

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Aleph
    3. Knowledge Articles
    4. Upgrade Express: problems with "Transfer customer data to the target location"

    Upgrade Express: problems with "Transfer customer data to the target location"

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    No headers
    • Article Type: General
    • Product: Aleph
    • Product Version: 20, 21, 22, 23

    Description:
    We ran the Upgrade Express 22-23 Source Step 3 ("Transfer customer data to the target location"). It failed each time. This is what we see in the logs:

    ** transfer_customer_data log 1:**

    Step begin transfer_customer_data at 2010-02-24 17:09:03

    sftp the archived data to the target server
    sftp'ng ^[@aleph1.abc.edu


    ** transfer_customer_data log 2:**

    Step begin transfer_customer_data at 2010-02-24 09:12:54


    ftp the archived data to the target server
    ftp'ng aleph1.abc.edu
    A_ERROR: : transfer customer data par_file not uploaded
    ftp: connect to address ::ffff:149.105.5.30: Connection refused
    ftp: connect to address ::ffff:149.105.5.30: Connection refused
    ftp: connect: Connection refused
    Trying ::ffff:149.105.5.30...
    Trying ::ffff:149.105.5.30...
    Not connected.
    Not connected.
    Local directory now /br/aleph/upgrade_express_2201_2301/data
    Not connected.
    Not connected.
    Not connected.
    Not connected.
    Not connected.
    Local directory now /br/aleph/upgrade_express_2201_2301/conf
    Not connected.
    Not connected.
    Not connected.

    Step end : transfer customer data 2010-02-24 09:14:52


    ** transfer_customer_data log 3:**

    Step begin transfer_customer_data at 2010-03-01 09:33:05

    sftp the archived data to the target server
    sftp'ng aleph@aleph1.abc.edu

    A_ERROR: : transfer customer data nothing Uploaded
    A_ERROR: : transfer customer data par_file not uploaded
    Step end : transfer customer data 2010-03-01 10:27:47

    Resolution:
    If you continue to have problems with this, you could just

    • manually ftp (or sftp) the ./upgrade_express_2201_2301/data/a20_1.tar.gz file  to the /upgrade_express_2201_2301/data/ directory and then 
    • manually ftp (or sftp) the ./upgrade_express_2201_2301/conf/par_file  to the /upgrade_express_2201_2301/conf/ directory.

    • Article last edited:  24-Sep-2020
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Upgrade Express: ORA-00959: tablespace 'TS2X' does not exist
      • Upgrade Express: transfer of ./data/a20_1.tar.gz file to target server fails
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Aleph
    2. Tags
      1. 18.01
      2. contype:kba
      3. Prod:Aleph
      4. Type:General
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved