• Article Type: General
• Product: Aleph
• Product Version: 21

Problem Symptoms:
1. Though the /exlibris/aleph/upgrade_express_2001_2101/logs/log.20130515.135148/main.log has: "Step install_utree - OK", the detailed ./install_utree.log has a "dpdir Not Found" error for each library:

Importing to xxxnn ...
Export files for xxxnn under /exlibris/aleph/upgrade_express_2001_2101/data/a20_1/xxxnn/files/dpdir Not Found

2. Each xxxnn library has an empty dpdir directory.

3. The following SQL shows USMnn and system Oracle users but no xxxnn local library Oracle users:

> s+ usm01
SQL> select * from all_users;

4. The ./logs/log/2.log has: "A_ERROR $xxx30_dev does not exist in your environment" errors -- despite the fact that the following line *is* present for each Course library in the v21 aleph_start.private:

setenv xxx30_dev ${USER_MOUNT}/u${ALEPH_VERSION}_$ALEPH_COPY

5. The /exlibris/aleph/upgrade_express_2001_2101/data/a20_1.tar.gz file is only about 15% of the size it should be (-- having only the Aleph files, no Oracle data).

Cause:
The Create Customer Data step in the Source instance produced a ./data/a20_1.tar.gz file with no Oracle data.

Resolution:
Rerun the Create Customer Data step in the Source instance as described in KB 16384-64721 {"Oracle Data Pump doesn't work in UE Create Customer Data step (or otherwise)}.