• Product: Aleph
• Product Version: 20, 21, 22, 23
• Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

Problem Symptoms:
1. PDS is implemented with remote-login method via remote library login service
2. User logs in to remote library login service
3. User accesses Ex Libris application but is not automatically authenticated there

Cause:
To know if a user is logged in or not PDS uses the 'sso' function, but it is not defined in tab_service file and therefore does not immediately know if the user is logged in or not.

Resolution:
Remote SSO needs to be configured in PDS, as described in the document:  " PDS ".

• Article last edited: 6-Jun-2016