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    4. Why Do Rush Recalls Happen Automatically?

    Why Do Rush Recalls Happen Automatically?

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    1. Additional Information
    • Article Type: General
    • Product: Aleph
    • Product Version: 21

    Problem Symptoms:
    Rush Recall late return fine occurs on overdue recalls
    Examples:
    * A book was recalled and returned on the same day past the Due Hour, producing a $0.50 fine plus Rush Recall late return fine of $4.00
    * An item was recalled and returned 1 day late and also past the Due Hour, producing a $0.50 fine plus Rush Recall late return fine of $8.00

    Cause:
    This behavior results from the xxx50/tab/tab100 parameter, UPDATE-RECALL-DATE = Y

    Resolution:
    In the scenario described, if stacked recall functionality
    * IS required, but the fines are incorrect, then adjust xxx50/tab/tab18, so fines for "rush recalls" are no different than regular recalls.
    * is NOT required, then set xxx50/tab/tab100 UPDATE-RECALL-DATE = N.
    Note: "stacked recalls" = when an item is automatically recalled because it is requested by a 3rd patron at the time it is loaned

    Additional Information

    * KB # 6013 (z36-recall-date; p_cir_13; UPDATE-RECALL-DATE switch) and # 28451 (What Does UPDATE-RECALL-DATE Do?) discuss this parameter and its role in "stacked recalls".

    Category: Circulation (500)

    Subject: Hold requests (500)


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
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    2. Tags
      1. 21
      2. Circulation (500)
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      4. Hold requests (500)
      5. Prod:Aleph
      6. Type:General
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