Skip to main content
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    XML/XSL Parse errors" on certain Windows XP PC's

    • Article Type: General
    • Product: Aleph
    • Product Version: 15.2

    (Version 15.2) This report describes a problem which exists only with the Windows XP version that is distributed without Java support, a result of a court ruling that forced Microsoft to remove its Java Virtual Machine and related code. (The version of XP which contains JVM works fine.)

    If the \WINDOWS\SYSTEM32\ folder contains msjava.dll then this is the JVM version of XP. So I am talking about the version which does not have msjava.dll.

    As with the JVM version, we install Sun java runtime environment support and then run the ALEPH client installation. If we then do a Print Preview of a file in Task Manager (Get File | File List) which is large (e.g. 1.7 MB), we get the following message:

    ALEPH GUI / XML/XSL Parse errors.

    Small files (e.g. 5K do not produce this error.)

    Since the XP version without msjava.dll is the later version, we need to know how to get his workng with the ALEPH client. Is there a new client? Is there a different recommended way of installing Sun Java support?

    [From Jim Brewer, Texas Tech Library:]

    When Windows XP first came out, it included Microsoft's Java VM (virtual machine). A subsequent lawsuit brought by Sun against Microsoft was settled in favor of Sun. After the lawsuit Microsoft removed it's Java script support and issued a version of XP with the letter "A" after it. The "A" stands for "absent the Java Script support".

    The easiest way to see what version you have is to check your Windows\System32 folder to see if it contains the file msjava.dll. If you don't have this DLL, then you probably have the "A" version.

    If you are getting the error ("XML/XSL parse error") and you are on version 15, 16, or 17 try this:.
    1. Go to the Web site
    2. Note the references to File 1 and File2 (MSJAVAX68.exe and MSJava3810.exe).
    3. Download and install each one (reboot after each one).
    4. Ignore the Internet Explorer settings. You do not need these settings to fix this ALEPH issue..

    The problem is now gone and you can print clean in ALEPH under Windows XP.

    • Article last edited: 10/8/2013