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    customer code" in util_sp (Service Pack utility)

    • Article Type: Q&A
    • Product: Aleph
    • Product Version: 20


    The util_sp (Service Pack utility) asks for a "customer code":

    Please enter Ex Libris customer code (country code + customer):

    Where can this code be found?


    * As can be seen at , the "country code" for the U.S., Canada, and other North American countries is "1" -- which, for Aleph's purposes, is entered in as "01".
    * The "customer" is three or more uppercase letters.
    * Thus, the North American customer "ABC" would enter in "01ABC" as the customer code.

    Additional Information

    This is the same code one uses to log on to the Documentation Center.

    Category: Installation & Upgrades (500)

    Subject: Service Pack (500)

    • Article last edited: 10/8/2013