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    license_check [err]: No Match For IP Address

    • Article Type: General
    • Product: Aleph
    • Product Version: 20, 21, 22, 23

    Problem Symptoms:
    The following error message appears in the www_server log, when viewing a new license file with util /y/11, or elsewhere:

      license_check [err]: No match for IP address XXX.XXX.XXX.XXX

    IP Address XXX.XXX.XXX.XXX is the correct IP address for the server.

    This "No match for IP address" license_check error will occur:

    1. when there is no IP-ADDRESS line in the $alephe_tab/license file for the ip-address ("XXX.XXX.XXX.XXX") shown in the error message;
    2. when spaces between the IP parameter and the IP value are removed (these spaces need to remain); 

    3.  when the IP address is an internal address (usually 10.nnn.nnn.nnn) and is missing from the /etc/hosts file;
    4.  when the IP address is and is missing from the /etc/hosts file;

    5.  when the IP address is  

    1. request a license which includes an IP-ADDRESS line for this IP address

    2. copy the license exactly as it appears -- including all extra spaces (-- see Additional Information below)

    3. Add the IP address to the /etc/hosts file

    4.  See the article  license_check [err]: No match for IP address 

    5.  See the article www_server: "license_check [err]: No match for IP address" 

    Additional Information

    • Spatial compression of license data most often results from license data being placed directly in a Salesforce Comment (-- Salesforce compresses multiple spaces)
    • To check for spatial compression in a license file copy the license and paste it into Notepad
    • If multiple spaces are not present between a parameter and value or if license values do not appear in a straight column, the license will result in a license_check error

    • Article last edited: 6-Mar-2018