Description

The manage-25 ("Fix and Check Catalog Records") Service runs OK on the Test server, but, when run with the same input file, fails on the Prod server with the following errors:

Error: create_library_file_name - no env variable found for $a(eg_dev 
defaulting to aleph_dev.... tab100 
...
Execution error : file '/exlibris/aleph/a22_2/aleph/exe/check_doc.gnt' 
error code: 114, pc=0, call=1, seg=0 
114 Attempt to access item beyond bounds of memory (Signal 11) 
 

Resolution

Ex Libris staff found that the $aleph_exe/b_manage_25_a.gnt executable was exactly the same size and date on both servers.  Also, the xxx01 tab_fix file.   

When diagnostics were added to the ./butil/b_manage_25_a program, the errors went away.

The workaround/solution was to leave these diagnostics in place.  (Note:  simply recompiling the program did *not* correct the problem.)

• Article last edited: 25-Aug-2016