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    4. p_cir_13 doesn't generate notices for rush recalls

    p_cir_13 doesn't generate notices for rush recalls

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    No headers
    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    Description:
    Rush recall letters are not being generated by p_cir_13 and I cannot figure out why.
    Here is an example, this title had a rush recall placed on it yesterday:

    02 z36_rec_key \
    03 doc_number ................006173569
    03 item_sequence .............000010
    02 z36_id ......................344344425
    ...
    02 z36_loan_date ...............20100427
    ...
    02 z36_due_date ................20100507
    ...
    02 z36_letter_number ...........00
    02 z36_letter_date .............00000000
    ...
    02 z36_recall_date .............20100427
    02 z36_recall_due_date .........20100507
    ...
    02 z36_recall_type .............02

    cir_13 is a nightly batch job, the output for this library, pt_hold_bb.pt_hold_bb, contains no letter to this patron.
    Checking the knowledge base I saw a reference to tab100/ONLINE-RECALL, we have it set to Y.

    There's a z37 record, with a status of A:

    02 z37_rec_key \
    03 doc_number ..................006173569
    03 item_sequence ...............000010
    03 sequence ....................0001
    02 z37_id ........................110680329
    02 z37_status ....................A

    Resolution:
    Possible ue_06 interference with p_cir_13 is described in KB 8192-9271. Since the z37_status is "A" (rather than "W") ue_06 is not involved in this case.

    As described in KB 8192-919, when you are using the ONLINE-RECALL button, "Recall button is ONLY to generate a Recall letter and update the Z36 Recall fields".

    Thus, the recall letter is produced immediately. Since the z36_recall_date was already updated, p_cir_13 does *not* produce a recall letter for this loan.

    [From site:] I think this SI can be closed. It turns out there is a problem generally with emailing circ notices at Baruch, so it is a local IT issue. When the rush recall was placed the system attempted to generate the notice immediately, but the email server didn't respond (which I think is an issue w/my gui setup.)


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
    1. Back to top
      • p_cir_12: Pull (call) slips produced for already-requested items
      • p_cir_13: Preventing Generation of Recall Cancellation Letter
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      4. Type:General
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