• Article Type: General
• Product: Aleph
• Product Version: 20, 21, 22, 23

Description:
Overdue and Lost notices are being sent for requested items before they are overdue.

When a hold request is placed on an item that is checked out, the patron that has the item receives an overdue notice when we run cir-51, even though the item is not yet due. How do we stop this?

Resolution:
This problem was due to the empty column 6 in the abc50 tab32:

! 1   2  3  4   5   6  7  8
!!!!!-!!-!!-!!-!!!-!!!-!-!!!!
##### ## ## 00 007     O
##### ## ## 01 014     O
##### ## ## 02 014     L

Column 6 is "Number of days for requested items". It seems that the programs don't handle this condition properly.

You need to put a number in this column on each of the three lines.


 

• Article last edited: 10/8/2013