Skip to main content
ExLibris
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    p_cir_51: Overdue notice sent on requested item which is not yet due

    • Article Type: General
    • Product: Aleph
    • Product Version: 20, 21, 22, 23

    Description:
    Overdue and Lost notices are being sent for requested items before they are overdue.

    When a hold request is placed on an item that is checked out, the patron that has the item receives an overdue notice when we run cir-51, even though the item is not yet due. How do we stop this?

    Resolution:
    This problem was due to the empty column 6 in the abc50 tab32:

    ! 1   2  3  4   5   6  7  8
    !!!!!-!!-!!-!!-!!!-!!!-!-!!!!

    ##### ## ## 00 007     O
    ##### ## ## 01 014     O
    ##### ## ## 02 014     L


    Column 6 is "Number of days for requested items". It seems that the programs don't handle this condition properly.

    You need to put a number in this column on each of the three lines.


     


    • Article last edited: 10/8/2013