p_cir_51: Overdue notice sent on requested item which is not yet due
- Article Type: General
- Product: Aleph
- Product Version: 20, 21, 22, 23
Description:
Overdue and Lost notices are being sent for requested items before they are overdue.
When a hold request is placed on an item that is checked out, the patron that has the item receives an overdue notice when we run cir-51, even though the item is not yet due. How do we stop this?
Resolution:
This problem was due to the empty column 6 in the abc50 tab32:
! 1 2 3 4 5 6 7 8
!!!!!-!!-!!-!!-!!!-!!!-!-!!!!
##### ## ## 00 007 O
##### ## ## 01 014 O
##### ## ## 02 014 L
Column 6 is "Number of days for requested items". It seems that the programs don't handle this condition properly.
You need to put a number in this column on each of the three lines.
- Article last edited: 10/8/2013