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    4. p_cir_52: third overdue notice isn't working [case 1]

    p_cir_52: third overdue notice isn't working [case 1]

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    No headers
    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    Description:
    We don't understand why the third overdue notice isn't working. We ran cir-52 at 11:51 for the third notices from CFSAN. Patron with name of Smith, Samuel should have been captured in this third notice but he was not.

    Resolution:
    I find that Samuel Smith is patron ID951:

    02 z303_rec_key \
    03 id ........................ID951
    02 z303_proxy_for_id ...........
    02 z303_primary_id .............
    02 z303_name_key ...............smith samuel ID
    02 z303_user_type ..............
    02 z303_user_library ...........ABC50
    02 z303_open_date ..............20081003
    02 z303_update_date ............20081003
    02 z303_con_lng ................ENG
    02 z303_alpha ..................L
    02 z303_name ...................Smith, Samuel


    And that patron ID951 has one item on loan:

    abc50@ALEPH0> select z36_rec_key from z36 where z36_id = 'ID951';
    **** Hit return to continue ****

    Z36_REC_KEY
    ---------------
    000017976000010


    And this is the loan record for item 000017976-10:

    02 z36_rec_key \
    03 doc_number ................000017976
    03 item_sequence .............000010
    02 z36_id ......................ID951
    02 z36_number ..................000000508
    02 z36_material ................BOOKS
    02 z36_sub_library .............PK
    02 z36_status ..................A
    02 z36_loan_date ...............20081027
    02 z36_loan_hour ...............1420
    02 z36_effective_due_date ......00000000
    02 z36_due_date ................20081126
    02 z36_due_hour ................2400
    02 z36_returned_date ...........00000000
    02 z36_returned_hour ...........0000
    02 z36_item_status .............01
    02 z36_bor_status ..............01
    02 z36_letter_number ...........02
    02 z36_letter_date .............20110118
    02 z36_no_renewal ..............0
    <etc.>

    It's true that this item has been eligible for a third notice since Feb. 17, but, as you can see, the sublibrary is not "CFSAN", but rather "PK".

    The last third-notice run of p_cir_52 which included sublibrary PK was abc50_p_cir_52.00468, on Jan. 18.


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
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      • p_cir_52: Is it possible to include the fine overdue on this Email?
      • p_cir_52: third overdue notice not working [case 2]
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