- Article Type: General
- Product: Aleph
- Product Version: 19.01
One of our libraries LRL50 has been trying to run print-11 on our production server, and it stops with the following error:
Checking: http://www.citizensleague.net/publications/reporSegmentation Fault (core dumped)
Wrote Z100 record with rec-key: 000013326
Some more testing:
First run: I moved the record that it was choking on to the 3 position in the input file and tried to rerun it. It choked again when the the correction file reached the filesize of 16384.
Then I copied the file to url2 and removed all lines but 99 and reran the job again. It finished correctly without erring.
So it appears there is a limit on the size of the output file that is causing the problem and has nothing to do with the records themselves.
Ex Libris was unable to reproduce this problem on our server; p_print_11 produced a file larger than 16384 without any problem.
Ex Libris staff analyzed as follows:
It seems that this was caused by a problem in a perl module "Crypt::SSLeay" when trying to retrieve an https URL.
We reinstalled the module on the customer site and it seems fine now.
We will probably have more Solaris customers with a similar problem.
See KB 16384-35138 for a related case, containing the commands to reinstall the Crypt::SSLeay.
- Article last edited: 10/8/2013