• Article Type: General
• Product: Aleph
• Product Version: 18.01

Description:
When we try to start ue_01 or other ue processes, they immediately stop. The $data_scratch run_e_nn log has this message at the end:

SYSTEM DOWN:EXITING - 11:05:40

Certainly the system is not down: the www_server, pc_server, etc., are all running OK.

Resolution:
util w/5 shows this:

9. ALL-UE DOWN
10. UE-01 UP (DOWN due to ALL-UE status)
11. UE-03 UP (DOWN due to ALL-UE status)
12. UE-06 UP (DOWN due to ALL-UE status)
13. UE-08 UP (DOWN due to ALL-UE status)
14. UE-11 UP (DOWN due to ALL-UE status)
15. UE-13 UP (DOWN due to ALL-UE status)

To let the ue's run, you need to toggle "9" to UP.