• Article Type: General
• Product: Aleph
• Product Version: 20

Description:
Though a util e daemon (ue_nn), such as ue_01, ue_06, ue_08, ue_11, or ue_21, shows in util c/1 as active and though there are records waiting to be processed, the $data_scratch log does not show any records actually being processed.

Resolution:
One cause of this can be the ue process not being stopped by aleph_shutdown prior to a shutdown of Oracle.

In any case, you need to proceed as follows:

1. Do util c/1; record the process number(s) (the first number on the far left of the entry) for the process which is not working. (ue_01 has three processes, get the number for each.)

2. > kill -9 nnnn <where "nnnn" is the process number recorded in step 1>

3. Do util e/nn to restart the daemon.

• Article last edited: 10/8/2013