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    ue processes not shutting down

    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Problem Symptoms:
    aleph_shutdown produces an error message that certain ue processes could not be shut down. Those processes then remain for ten minutes or longer.

    Cause:
    Uncertain.

    Resolution:
    None yet.

    Additional Information

    Suggested diagnosis:
    * Is there consistency in *which* ue processes are not shutting down?
    Do the following for the processes which aleph_shutdown is not shutting down: With the system up, go to the util e menu and use the utility to stop the process. Note whether the process stops; note any messages; pass this information to Ex Libris Support.
    * Try restarting Oracle, to see if this makes a difference in whether the processes are stopped (by a subsequent aleph_shutdown.


    • Article last edited: 2/4/2014