ue processes not shutting down
- Article Type: General
- Product: Aleph
- Product Version: 20
Problem Symptoms:
aleph_shutdown produces an error message that certain ue processes could not be shut down. Those processes then remain for ten minutes or longer.
Cause:
Uncertain.
Resolution:
None yet.
Additional Information
Suggested diagnosis:
* Is there consistency in *which* ue processes are not shutting down?
Do the following for the processes which aleph_shutdown is not shutting down: With the system up, go to the util e menu and use the utility to stop the process. Note whether the process stops; note any messages; pass this information to Ex Libris Support.
* Try restarting Oracle, to see if this makes a difference in whether the processes are stopped (by a subsequent aleph_shutdown.
- Article last edited: 2/4/2014