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    4. util sp/9 errors: ERROR: Failed to create link

    util sp/9 errors: ERROR: Failed to create link

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    1. Description
    2. Resolution

     

    • Product: Aleph
    • Product Version: 20, 21, 22, 23
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Description

    Errors in running util SP/9 ("Update 3rd party soft links") Service Pack utility (in version 21).  (The errors are seen in the /exlibris/ftp_from_exlibris/log directory.)

    Saturday, May 21, 2016 09:44:42 PM EDT : ERROR: Failed to create link /exlibris/product/cob51u11 
    Saturday, May 21, 2016 09:44:42 PM EDT : ERROR: Failed to create link /exlibris/product/freetype-2.3.11 
    <etc.>

     

    Resolution


    The owner of the /exlibris/aleph/a21_1/product directory and the subdir is root. 
    These must be owned by aleph and the group must be exlibris.
    > cd /exlibris/aleph/a21_1/
    > chown -R aleph:exlibris product

     

     


    • Article last edited: 1-Jun-2016
    View article in the Exlibris Knowledge Center
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