Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Aleph

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Aleph
    3. Knowledge Articles
    4. util sp: "Multiple SP versions found - cannot continue"

    util sp: "Multiple SP versions found - cannot continue"

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    No headers
    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    Description:
    util sp...

    2. Download latest SP
    Starting background download - check status...
    [1] 7882
    Press <Enter>to continue

    3. Check SP download completing
    FTP still running
    press <Enter> to continue

    3. Check SP download completing
    Multiple SP versions found - cannot continue
    press <Enter> to continue

    Background:

    FTP’ed from Doc Portal util_sp.tar

    cd $aleph_proc
    bin
    get util_sp.tar

    tar -xvf util_sp.tar


    Configuration summary:
    ----------------------
    FTP server: ftp.exlibris.co.il
    FTP user: ver18_sp
    FTP options:
    Language: english
    Service pack download dir: /exlibris/aleph/a18_1/alephm/scratch/sp
    Customer code: ...

    Resolution:
    We found that the util_sp scripts in $aleph_proc on the customer's machine were incorrect. They were not identical to what is on the Doc Portal. We are uncertain where they came from.

    Re-ftping the util_sp scripts from the Doc Portal and redoing the Service Pack worked.


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
    1. Back to top
      • util sp install: "Invalid flag value. Flag must be 0 or 1"
      • util sp: after downloading Service Pack, the new SP is not registered in util sp
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Aleph
    2. Tags
      1. 18.01
      2. contype:kba
      3. Prod:Aleph
      4. Type:General
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved