Skip to main content
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    util sp: "Multiple SP versions found - cannot continue"

    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    util sp...

    2. Download latest SP
    Starting background download - check status...
    [1] 7882
    Press <Enter>to continue

    3. Check SP download completing
    FTP still running
    press <Enter> to continue

    3. Check SP download completing
    Multiple SP versions found - cannot continue
    press <Enter> to continue


    FTP’ed from Doc Portal util_sp.tar

    cd $aleph_proc
    get util_sp.tar

    tar -xvf util_sp.tar

    Configuration summary:
    FTP server:
    FTP user: ver18_sp
    FTP options:
    Language: english
    Service pack download dir: /exlibris/aleph/a18_1/alephm/scratch/sp
    Customer code: ...

    We found that the util_sp scripts in $aleph_proc on the customer's machine were incorrect. They were not identical to what is on the Doc Portal. We are uncertain where they came from.

    Re-ftping the util_sp scripts from the Doc Portal and redoing the Service Pack worked.

    • Article last edited: 10/8/2013