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    4. v19 Circulation client crashes immediately upon opening it

    v19 Circulation client crashes immediately upon opening it

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    • Article Type: General
    • Product: Aleph
    • Product Version: 19.01

    Description:
    Circulation crashes when opened (or reopened) with the Admin/Reserves tab active. We have the [C] List of Courses node as our default.

    Another staff member closed circulation with the Search tab open, and had no crash afterward.

    I closed mine with Items active, and also experienced no crash after a reboot.

    Resolution:
    The users with this problem (in v19) had changed this line in circ.ini from:

    [CircAdminTree]
    DefaultTree=B

    to:

    [CircAdminTree]
    DefaultTree=C

    -- to make it default to Course Reserves.

    Testing this with my v20 Circ client (20.2), I found that I was able to set DefaultTree=C and it didn't crash.

    The solution is to leave it as "DefaultTree=B" until you are on v 20.2.


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
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