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    "The subscription is not active" message when opening a new prediction pattern

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    • Product: Alma
    • Product Version: April 2016

    Question

    Trying to open predicted items in the Metadata Editor for the Holding record gives error: "The Subscription is not active".

    However, a subscription exists at the POL (PO Line, continuous).

    Answer

    Ensure that the first predicted issue/item falls within the range of the POLine's subscription range (start date).

    Alternatively, change the subscription information in the POL.

    If this does not solve the problem please report it in a case to Ex LIbris Support.

    Additional Information

    Alma Online Help for "Setting Up Prediction Patterns to Automatically Create Serial Items".

     

    • Article last edited: 6-Feb-2019