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    4. Add top level collection: Internal error is returned

    Add top level collection: Internal error is returned

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    1. Description
    2. Resolution
    • Product: Alma

     

    Description

    When trying to add a new top-level collection, we get an "Internal error". Why can't we add collections anymore?

    Resolution

    A possible cause is that the Mixed Materials template was deleted from the Metadata Editor. This template is critical to the creation of collections.

     

    See the attached document for a screenshot of the OTB Mixed Materials template.

     

     


    • Article last edited: 16-September-2016
    View article in the Exlibris Knowledge Center
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