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    Alma Analytics not opening and giving error message

    • Article Type: General
    • Product: Alma

    Problem Symptoms:
    Unable to open Analytics upon opening this error message is received: "access denied for user to path /users/xxxxxxxxxxxxxxxxxxxxxx_xxxx_d/_portal/dashboard layout."

    Cause:
    This may be caused where the user logged in does not have sufficient privileges to work in Analytics.

    Resolution:
    Go to the user details screen and add the role of "API Analytics Read" (read only) or the role "Designs Analytics"

    Category: Alma Analytics - Alma


    • Article last edited: 7/19/2014
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