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    Alma Analytics not opening and giving error message

    • Article Type: General
    • Product: Alma

    Problem Symptoms:
    Unable to open Analytics upon opening this error message is received: "access denied for user to path /users/xxxxxxxxxxxxxxxxxxxxxx_xxxx_d/_portal/dashboard layout."

    This may be caused where the user logged in does not have sufficient privileges to work in Analytics.

    Go to the user details screen and add the role of "API Analytics Read" (read only) or the role "Designs Analytics"

    Category: Alma Analytics - Alma

    • Article last edited: 7/19/2014