- Article Type: General
- Product: Alma
Unable to open Analytics upon opening this error message is received: "access denied for user to path /users/xxxxxxxxxxxxxxxxxxxxxx_xxxx_d/_portal/dashboard layout."
This is a known issue after the Oracle upgrade.
Open a case providing the user name and the path being denied access.
However, a short term work around is truncating the URL and then logging in manually. After clicking the link within the Alma UI shorten the URL to be either
Category: Alma Analytics - Alma
- Article last edited: 7/2/2014