Description

The job for packaging PO lines runs daily but it is constantly ignoring several order lines which are in status "auto-packaging". How can we enforce the job to handle these lines?

Resolution

The packaging job does not handle PO lines that are assigned to staff users. Check the PO lines and release the assignment.

Please use the "assign to" option only if you want your colleagues to work on PO lines and keep in mind that the assignment will halt any jobs.

• Article last edited: 06-Dec-2023