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    Cannot Disable letters

    • Article Type: General
    • Product: Alma

    Problem Symptoms:
    User with administrative roles is not able to disable letters (ex. the monthly "FulBorrowingInfoletter").

    Cause:
    The operator was trying to toggle the notice's yellow check without first clicking the "Customize" button.

    Resolution:
    Procedure
    To disable a letter from sending, perform the following steps:
    1. Go to Alma Menu (F2) > General > General Configuration > Configuration Menu
    2. Under General Configuration, click Letter Activity
    3. For the desired notice, click Customize button
    4. Click the yellow checkmark to disable the letter
    5. Save

    Category: Fulfillment

    Subject: Configuration


    • Article last edited: 10/8/2013