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    Cannot edit or add Process Type when creating an item - why?

    • Article Type: Q&A
    • Product: Alma
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

    Question

    When creating a new item record, it is not possible to add a process type. The process type option appears, but when clicking the drop-down menu there are no options available.

    Can this be fixed?

    Answer

    Alma knows which process types to offer when the item is already saved and the location is evident. However, if the item is new, Alma can't determine which work orders can be made available.

    Additional Information

    This question was sent to the product manager, to see if this behavior can be changed especially when just one active location exists. 

    Because the enhancement process is now managed by the customer base, it is encouraged to submit this question to the new ELUNA Alma Product Working Group.

    Category: Resource Management

    Subject: Inventory