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    Connexion export to Alma is slow

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    • Article Type: General
    • Product: Alma

     

    Question

    Connexion exports are seeing slow response time -- typically around 10-15 seconds.

    Answer

    Please see if this will help:

     

    In the OCLC Connexion client, verify these parameters:

    "Permanent Connection" configuration in the OCLC Connexion should be unchecked
    * In the Connexion client select:
    ** Tools > Options
    ** In the "Export" tab select "Edit" for the Alma Export Destination setup
    ** Uncheck the "Permanent Connection" option

     

    Also, in the same menu, try this:

    * Decrease the timeout to 20 and try again
     

    In one case, it was recommended also to decrease the number of retries to 0/1 and try again.

     

    It could also be a system-wide issue, never hesitate to contact support.

    Additional Information

    Alma Online Help:

    https://knowledge.exlibrisgroup.com/...OCLC_Connexion

     

    Category: Import/Loading - Alma

    Subject: Resource Management - Alma

    • Article last edited: 03-MAR-2016