- Article Type: General
- Product: Alma
Connexion exports are seeing slow response time -- typically around 10-15 seconds.
Please see if this will help:
In the OCLC Connexion client, verify these parameters:
"Permanent Connection" configuration in the OCLC Connexion should be unchecked
* In the Connexion client select:
** Tools > Options
** In the "Export" tab select "Edit" for the Alma Export Destination setup
** Uncheck the "Permanent Connection" option
Also, in the same menu, try this:
* Decrease the timeout to 20 and try again
In one case, it was recommended also to decrease the number of retries to 0/1 and try again.
It could also be a system-wide issue, never hesitate to contact support.
Alma Online Help:
Category: Import/Loading - Alma
Subject: Resource Management - Alma
- Article last edited: 03-MAR-2016