Question

Connexion exports are seeing slow response time -- typically around 10-15 seconds.

Answer

Please see if this will help:

In the OCLC Connexion client, verify these parameters:

"Permanent Connection" configuration in the OCLC Connexion should be unchecked
* In the Connexion client select:
** Tools > Options
** In the "Export" tab select "Edit" for the Alma Export Destination setup
** Uncheck the "Permanent Connection" option

Also, in the same menu, try this:

* Decrease the timeout to 20 and try again
 

In one case, it was recommended also to decrease the number of retries to 0/1 and try again.

It could also be a system-wide issue, never hesitate to contact support.

Additional Information

Alma Online Help:

https://knowledge.exlibrisgroup.com/...OCLC_Connexion

Category: Import/Loading - Alma

Subject: Resource Management - Alma

• Article last edited: 03-MAR-2016