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    Error "Failed to send email to vendor"

    • Product: Alma


    I want to send an email to a vendor, from the Communications tab of the vendor record, but I get the error "Failed to send email to vendor."


    In order to send a communication to a vendor, please make sure:

    1. The vendor has a preferred email in the "Contact Information" tab

    2. The "Conversation letter" is activated (Configuration > General > Letters > Letter configuration)


    Additional information

    Communicating with vendors


    • Article last edited: 25-Apr-2023