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    How do I disable recalls for lending requests?

    • Product: Alma

     

    Description

    My resource sharing lending requests get recalled from the partner when a local hold request is submitted. How can I disable recalls for lending requests?

    Resolution

    Disable the option "Recalled by partner" in the Borrowing Workflow Profile (accessible via Fulfillment Configuration Menu > Worklfow Profiles).

     

    This might be confusing but in the borrowing workflow profile you define the workflows for a partner, and as your partner is the borrowing library, these rules apply to them.

     

     


    • Article last edited: 08-March-2017
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