How do I disable recalls for lending requests?
- Product: Alma
My resource sharing lending requests get recalled from the partner when a local hold request is submitted. How can I disable recalls for lending requests?
Disable the option "Recalled by partner" in the Borrowing Workflow Profile (accessible via Fulfillment Configuration Menu > Workflow Profiles).
This might be confusing but in the borrowing workflow profile you define the workflows for a partner, and as your partner is the borrowing library, these rules apply to them.
- Article last edited: 08-March-2017