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    How to allow requests for missing items

    • Product: Alma

    Question

    How to allow requests for items which have been marked as missing in Alma? This is disabled by default.

    Answer

    1. Navigate to Alma > Fulfillment > Fulfillment Configuration > Configuration Menu
    2. Click General > Other Settings
    3. Locate the option "missing_item_requestable" and click "Customize"
    4. Change the parameter value to "true"
    5. Click "Save"

    • Article last edited: 13-Feb-2015