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    How to change in letter emails?

    Desired Outcome Goal:
    To update the “address from” email in Alma from to the library email.

    1. Go to Alma Configuration > General > Letters Configuration

    2. Click on the name of the letter that you wish to update (for example, the On Hold Shelf Letter)

    3. In the "addressFrom" row choose More Actions/ "..." > Customize

    4. Delete "" and replace with the email for your institution

    5. Click "Save" in the upper right hand corner.

    Additional Information

    This will need to be done for all patron-facing letter emails.

    See Configuring Alma Letters for a table of every letter and whether it is patron-facing.

    • Article last edited: 28-Jan-2020