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    How to change Your.Department@organization.com in letter emails?

    • Article Type: General
    • Product: Alma

    Desired Outcome Goal:
    To update the “address from” email from Your.Department@organization.com to the library email.

    Procedure:
    *Click on Alma>Administration>General Configuration>Configuration Menu
    *Click on Letter Emails
    *Next to the letter that you wish to update (for example, the On Hold Shelf Letter), click on Actions>Customize
    *Click on Customize next to “address from” within the letter
    *Delete the Your.Department@organization.com and replace with the email for your library
    *Click on the Customize button on the top right or lower right of the screen

    Additional Information

    See attachment for steps and screenshots.

    This will need to be done for all patron-facing letter emails.

    See online Help for a table of every letter and whether it is patron facing or not under Configuring General Alma Functions : General Configuration : Configuring Alma Letters.

    Attachment

    Attached file

    Category: Alma

    Subject: Letters