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    Ex Libris Knowledge Center

    How to change in letter emails?

    Desired Outcome Goal:
    To update the “address from” email in Alma from to the library email.

    1. Go to Alma Configuration > General > Letters Configuration

    2. Click on the name of the letter that you wish to update (for example, the On Hold Shelf Letter)

    3. In the "addressFrom" row choose More Actions/ "..." > Customize

    4. Delete "" and replace with the email for

    5. Click "Save" in the upper right hand corner.

    Additional Information

    This will need to be done for all patron-facing letter emails.

    See Configuring Alma Letters for a table of every letter and whether it is patron-facing.

    • Article last edited: 28-Jan-2020