Desired Outcome Goal:
To update the “address from” email in Alma from Your.Department@organization.com to the library email.
1. Go to Alma Configuration > General > Letters Configuration
2. Click on the name of the letter that you wish to update (for example, the On Hold Shelf Letter)
3. In the "addressFrom" row choose More Actions/ "..." > Customize
4. Delete "Your.Department@organization.com" and replace with the email for your institution
5. Click "Save" in the upper right hand corner.
This will need to be done for all patron-facing letter emails.
See Configuring Alma Letters for a table of every letter and whether it is patron-facing.
Article last edited: 28-Jan-2020