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    How to prevent recalls when the loan is created via the 'Create Item' button in Patron Services (on the fly items)?

    • Article Type: Q&A
    • Product: Alma

    Question

    How to prevent recalls when the loan is created via the 'Create Item' button in Patron Services (on the fly items)?
    When staff at a Circulation Desk create a brief bibliographic book record in order to lend an item "on the fly" to a patron, the loan falls immediately due because a recall for the time to Technical Services is automatically generated.

    Answer

    The "Recalls Loans" flag can be turned off for the relevant Work Order Type (General Configuration Menu > Work Order Types> Edit)

    Category: Fulfillment

    Subject: Configuration


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