How to resolve the issue when you can't purge user, due to error: "User deletion validation failed"- User is linked to an import file
- Product: Alma
I am trying to purge a user but I am seeing the following error: "User deletion validation failed"- User is linked to an import file
How to I find the import profile to correct the issue so that the user can be successfully purged?
To resolve this issue and allow the user to be purged, please try the following steps:
You can see the import profile that the user is associated with by doing the following:
- Go to Resources menu> Import> Resolve Import Issues> Look under the "Matching" tab.
- Find the import profile assigned to the user that you are trying to purge> Click Actions menu (...)> Release Assignment.
- After releasing the assignment you should be able to successfully purge the user.
To perform this operation you will need one of the following roles:
- Article last edited: 09-Jul-2021