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    I have email notifications configured for a scheduled job in the Sandbox, why am I still not receiving emails?

    • Article Type: Q&A
    • Product: Alma
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

    Question

    I have email notifications configured for a scheduled job, why am I not receiving emails?

    Answer

    Required Role: General System Administrator 

    * The out-of-the-box configuration for the allowed email list is set to the domain of Ex Libris.
    * Emails can only be sent to domains which are defined, to allow any domain the list must be empty.
    * To edit this list:

    1. Go to Configuration >  General Configuration Menu
    2. Find External Systems
    3. Click on 'Allowed Emails'
    4. Click 'Add Row'
    5. In the pop-up window, add your email address
    6. Click 'Add Row'

    Additional Information

    OLH-  Configuring User Notification Types
    Also see How to receive email notification for completed jobs

    Category: Resource Management

    Subject: Jobs


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