Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Alma

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Alma
    3. Knowledge Articles
    4. I have email notifications configured for a scheduled job in the Sandbox, why am I still not receiving emails?

    I have email notifications configured for a scheduled job in the Sandbox, why am I still not receiving emails?

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Question
    2. Answer
    3. Additional Information
    • Article Type: Q&A
    • Product: Alma
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

    Question

    I have email notifications configured for a scheduled job, why am I not receiving emails?

    Answer

    Required Role: General System Administrator 

    * The out-of-the-box configuration for the allowed email list is set to the domain of Ex Libris.
    * Emails can only be sent to domains which are defined, to allow any domain the list must be empty.
    * To edit this list:

    1. Go to Configuration >  General Configuration Menu
    2. Find External Systems
    3. Click on 'Allowed Emails'
    4. Click 'Add Row'
    5. In the pop-up window, add your email address
    6. Click 'Add Row'

    Additional Information

    OLH-  Configuring User Notification Types
    Also see How to receive email notification for completed jobs

    Category: Resource Management

    Subject: Jobs


    View article in the Exlibris Knowledge Center
    1. Back to top
      • How to view an Analytics report in a full screen mode
      • Identifying Named Users in Alma
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Content Type
      Documentation
      Language
      English
      Product
      Alma
    2. Tags
      1. contype:kba
      2. Dedicated-Direct
      3. Direct
      4. Jobs
      5. Local
      6. Resource Management - Alma
      7. sandbox
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved