• Article Type: General
• Product: Alma

Problem Symptoms:
Repository or Update Inventory import profile fails to load records.

Job Events has error: "failed in stage Loading."

Cause:
There may be a problem with a Normalization Rule used by the profile.

Resolution:
1. Find the profile's Normalization Rule:
a. Open the import profile's "Normalization & Validation" tab and check the process defined in "Correct the data using".
b. Locate the process in "Alma > Resource configuration menu > General > Processes".
c. Check which processes are selected in "Task List" tab.
d. If a MarcDroolNormalization is selected, check which rule is defined in "Drools File Key" in "Task Parameters" tab.

2. Open the normalization rule in the Metadata Editor.

3. Save the rule again - this might solve the problem.

4. If not - debug the rule:
a. Manually create a record from the file failing to load.
b. Apply the normalization rule to make sure it runs without failing.
c. If the rule fails - fix the error that makes it fail.
d. Save the corrected rule.

Category: Import/Loading - Alma

Subject: Acquisitions - Alma

• Article last edited: 10/2/2014