Description

We have an import profile for physical items, and we use physical item mapping in the "Inventory Information" tab.

Entering a field and subfield for the item policy has no effect.

Item policies from the import files are ignored.

Resolution

Use item policy codes, not the names.

While the dropdown contains the names, the codes are expected.

You can find the codes in the Fulfillment Configuration Menu > Item Policy.

• Article last edited: 10-Nov-2017