• Article Type: General
• Product: Alma

Problem Symptoms:
* Items not going in transit to circ desk defined for item location when returned at different circ desk within same library.

Cause:
This error may occur if all circulation desks attached to a location are set to allow reshelving.

Resolution:
1. Go to Alma Menu (F2) > General Configuration > Configuration Menu
2. Select the desired library from the "You are configuring" list
3. Go to Physical Locations
4. For the desired item location, choose Actions > Edit
5. In the Circulation Desks section, make sure "Reshelve" is only checked for circ desks from which this location's items should be sent for reshelving
6. Save

Category: Fulfillment

Subject: Fulfillment infrastructure

• Article last edited: 10/8/2013