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    4. Link text is white when using Firefox

    Link text is white when using Firefox

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    1. Symptoms
    2. Defect Status
    3. Replication Steps
    4. Workaround
    5. Additional Information
    • Article Type: Known Issue
    • Product: Alma
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

    Symptoms

    * Several hypertext links display as white text
    * The Firefox browser is being used
    * The Firefox browser version is 37+

    Defect Status

    * These white links are related to a combination of specific graphic cards and screen resolution
    * This is a browser issue due to a Firefox upgrade
    * Development is working on this issue

    Replication Steps

    1. Open Alma in Firefox browser version 37+
    2. Alma>Administration>User Management>Find and Manage Users
    3. For any user select Actions>Edit
    4. On the User Details screen, in the upper left hand corner, "Manage fulfillment activities" link is in white text

    Workaround

    * On the Firefox menu bar go to Menu>Options
    * Go to Advanced>General
    * Uncheck "Use hardware acceleration when available"
    * Restart browser

    Additional Information

    To check browser version in Firefox
    * Open menu (three bar icon in upper right hand corner)
    * Open help menu (? icon)
    * Select About Firefox

    Subject: Configuration


    View article in the Exlibris Knowledge Center
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    1. Article type
      Topic
      Content Type
      Documentation
      Language
      English
      Product
      Alma
    2. Tags
      1. Configuration
      2. contype:kba
      3. Dedicated-Direct
      4. Direct
      5. Local
      6. Resource Management - Alma
      7. Type:Known Issue
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