Skip to main content
Ex Libris Knowledge Center

Link text is white when using Firefox

  • Article Type: Known Issue
  • Product: Alma
  • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

Symptoms

* Several hypertext links display as white text
* The Firefox browser is being used
* The Firefox browser version is 37+

Defect Status

* These white links are related to a combination of specific graphic cards and screen resolution
* This is a browser issue due to a Firefox upgrade
* Development is working on this issue

Replication Steps

1. Open Alma in Firefox browser version 37+
2. Alma>Administration>User Management>Find and Manage Users
3. For any user select Actions>Edit
4. On the User Details screen, in the upper left hand corner, "Manage fulfillment activities" link is in white text

Workaround

* On the Firefox menu bar go to Menu>Options
* Go to Advanced>General
* Uncheck "Use hardware acceleration when available"
* Restart browser

Additional Information

To check browser version in Firefox
* Open menu (three bar icon in upper right hand corner)
* Open help menu (? icon)
* Select About Firefox

Subject: Configuration