- Article Type: Q&A
- Product: Alma
- Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care
Creating a new loan policy (including new TOU) gives this error from the Fulfillment Configuration Utility:
"General Error - Could not perform this action at the moment, please try again later."
In some cases, adding a period (full stop), or parentheses ("), slash (/), dollar ($) can cause such errors.
Try to remove any special signs, and work with words only. This applies to the TOU and the Advanced Policy Configuration.
Sometimes, re-saving the TOU solves the problem.