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    Order "Interested In" email is not sent for physical, one-time resources. Why?

    • Product: Alma

    Question

    Why isn't the "Interested In" Letter sent out for physical (print), or one-time electronic resource's POLines?

    Answer

    The notification to the interested user is sent out when the item is fully Received or Activated (as part of the Acquisition process). If the item is "In Department", it won't trigger a message until it marked as "Done" as detailed below.

    1. Be currently at: [The Acquisition Desk]
    2. Navigate to: "Receive" (under: Receiving and Invoicing)

    When "Keep in Department" is unchecked:

    4. Find the Purchase Order Line > Select it > Click: "Receive"
    5. This will trigger an "Order Interested In" notification

    If the item was received earlier, but is still in department (in process):

    4. Find the Purchase Order Line
    5. Click: Actions > "Manage Items"
    6. In the new task list (Receiving Department Items) > select the item > "Done"
    7. This will trigger an "Order Interested In" notification

     

    Additional Information

    More  in the Online Help under "Manually Creating a PO Line".

     


    • Article last edited: 17-JULY-2019