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    Restore accidentally purged patron records

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    1. Description 
    2. Resolution 
    • Product: Alma
    • Product Version: Jan 2018 Release

     


    Description 

    We  inadvertently purged patron records of particular User Group.  Can these user records be restored?  (Note: The users were internal so they could not be readded via an SIS import.)
     

    Resolution 

    Development has indicated that they cannot restore deleted users. It will hopefully be a functionality that can be done in Alma in the future, but a time frame has not yet been set. 

    When Development investigated, they found that the users were inactive users with no fulfillment activity. In Analytics, a report can be created on the user group with the user statistics. 

     


    • Article last edited: 15-Feb-2018

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