Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Alma

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Alma
    3. Knowledge Articles
    4. System marking requested items missing

    System marking requested items missing

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Question
    2. Answer
    3. Additional Information
    • Article Type: Q&A
    • Product: Alma

    Question

    Why are items being marked as missing by the system when the library is closed?

    Answer

    When an Item is not placed on the Hold Shelf by the date indicated in the "item needed by" date in Primo, the Requests - Handle Expiration Step job changes the item's status to missing.

    Additional Information

    A typical cause of this is patrons that set "item needed by" too close to the current date.

    Category: Fulfillment - Alma

    Subject: Hold - Alma


    • Article last edited: 4/24/2014
    View article in the Exlibris Knowledge Center
    1. Back to top
      • System Maintenance Job failed or completed with errors
      • System Status for Hosted Environments
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Content Type
      Documentation
      Language
      English
      Product
      Alma
    2. Tags
      1. contype:kba
      2. Fulfillment - Alma
      3. Hold - Alma
      4. Resource Management - Alma
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved