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    Timeout in Alma - Circulation Desk

    • Article Type: Q&A
    • Product: Alma

    Question

    How to customize the amount of time that a circulation desk operator can work with the loan or return menus, before the window times itself out?

    Answer

    The steps to update the parameter are:

    1. Navigate to: Fulfillment Configuration Menu
    2. Click: Other Settings
    3. For the parameter "patron_services_timeout_minutes" click: Customize
    4. Change the value
    5. Save the value

    Please note that this timeout parameter refers only to the number of minutes after which the Patron Services page closes.
    You can configure a value between 1-30 minutes. The default value is 2 minutes

    Additional Information

    Please also note that timeout in Alma's sessions is handled in separate KCS (Timeout in Alma).

     


    • Article last edited: 9/15/2016