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    Tip to troublehsooting ToU - Why is item requestable (or not)?

    • Article Type: General
    • Product: Alma

    Desired Outcome Goal:
    For a a collection that circulates, is non-renewable and non-requestable -- we have a dedicated location and a terms of use policy, but the items are still requestable through Primo.
    What have we missed?

    Ensure you are looking at the correct Rule Type.

    This is done from:

    * Fulfillment Configuration Menu
    * Ensure "You are configuring: [Your Institution]"
    * Select: Fulfillment > Physical Fulfillment > Fulfillment Units
    * Select: General
    * Select the Fulfillment Unit Rules tab
    * Select Rule Type: Request ** This step is sometimes overlooked **

    Additional Information

    Verify that the rules use the correct request Terms of Use policy

    Category: Fulfillment infrastructure - Alma

    Subject: Requests - Alma

    • Article last edited: 5/21/2019