What to check in Alma when an item is/is not requestable in Primo
- Product: Alma
You can do so by following the steps below:
Navigate to the Fulfillment Configuration Menu
Ensure "You are configuring: [Your Institution]"
Select: Fulfillment > Physical Fulfillment > Fulfillment Units
Click the row actions menu to "Edit" the relevant Fulfillment Unit
Select the Fulfillment Unit Rules tab
Use the drop-down menu to select Rule Type: Request
Step 6 is sometimes overlooked, which can cause items to appear as requestable in Primo.
- Article last edited: 26-Apr-2021