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    "Path not found" error when selecting report from "Analytics" link in Alma

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    • Product: Alma

     

    Question

    Selecting the "Analytics" link in Alma and clicking a specific report gives error:

     

    Path not found (/shared/Your University/Reports/Loan report starting from 01/01/2017)
    Error Details
    Error Codes: U9KP7Q94

     

    The report correctly exists in Analytics, in the Reports directory under the Shared folder: "Loan report starting from 01/01/2017".

    Answer

    The problem happens because the report name has slashes inside.. "/" and that's not legal for a report name. Alma assumes there are inner folders.

     

    In order to resolve the issue, please copy and rename the report in Analytics to "Loan report starting from 01-01-2017".

     

    Then go to Alma menu > ADMINISTRATION > Analytics > Configuration Menu > Analytics Objects List and edit the relevant object, select the renamed report and save it.

     

    After that, selecting the report from the Analytics list in the persistent menu will work fine.

     

    Additional information 

    For more information, please consult the documentation:

    https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/080Analytics/010Introduction/The_Basics_of_Working_with_Analytics/050Creating_a_New_Report

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    • Article last edited: 31-03-1975