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    Unable to click the "Unassigned" tab of the E-Resource Activation Task List (ERATL)


     

     

    Question

    The "Unassigned" tab of the E-Resource Activation Task List (nicknamed by some as ERATL) can't be clicked / selected.  It is possible to access the other two tabs ("Assigned to Me" & "Assigned to Others"), but trying to view the tasks in the "Unassigned" tab, Alma shows java error message on the right side and the screen is frozen.

    Answer

    Please try this - please go to the activation page and try to reset the columns to the Restore List Defaults.

     


    • Article last edited: 01-MAR-2017