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    Why a request created in Primo is placed on a different Title?

    • Product: Alma

     

    Question

    When a patron places a request for a certain title, a request is created in Alma to a completely different title. Why?

    Answer

    If the requested title has a related physical title, the request may be placed on the related title's item.

    You can see if there are related physical titles in the Getit tab in Primo or by searching for the title in Alma.