Why a request created in Primo is placed on a different Title?
- Product: Alma
Question
When a patron places a request for a certain title, a request is created in Alma to a completely different title. Why?
Answer
If the requested title has a related physical title, the request may be placed on the related title's item.
You can see if there are related physical titles in the Getit tab in Primo or by searching for the title in Alma.
Additional Information
Configuring Related Records for Physical Inventory
Title-level patron physical item request: conditions for choosing a copy
Related but not interchangeable titles are displayed in Getit
- Article last edited: 11-May-2017