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    Why does the due date not change when an item is recalled?

    • Article Type: Q&A
    • Product: Alma

    Question

    Why does the due date not change when an item is recalled?

    Answer

    This can happen if the loan type is not marked as 'yes' in Loans Recalls Configuration.

    1. Go to Alma-> Fulfillment Configuration->Loan Recalls Configuration
    2. Select "yes" for the relevant kind of recall

    This should change the due date as stipulated in the TOU

    Subject: Loans - Alma


    • Article last edited: 6/2/2014
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